First, check your spam or junk folder—it might have ended up there. Look for an email from get eSIM travel with the subject "Install your get eSIM".

Can´t find it? Make sure you're checking the right email inbox—the confirmation email was sent to the address used during your purchase.

If you think there was a mistake with your email entry, send us a message at [email protected], and we’ll help you sort it out.