If you are having problems using the internet, check the following steps:

1. Make sure your get eSIM is installed and active on your device. 

2. Ensure you turned on data roaming. 

3. Confirm that you have your get eSIM is pre-defined for cellular data 

4. Turn on and off airplane mode, this will force a network reset. 

If the problem persists, feel free to reach out to our support team for further assistance.