If downloading the link or scanning the QR code isn’t working, don’t worry! You can install your get eSIM manually in just 2 minutes.

Follow these steps (also included in the confirmation email):

1. Go to Settings → Mobile Data → Add eSIM.

2. Select Use QR Code → choose Enter Details Manually.

3. Enter the SM-DP Address and Activation Code provided in your confirmation email.

4. Tap Add Data Plan to complete the setup.

Still having trouble? Let’s troubleshoot together:

1. Make sure the eSIM isn’t already active on another device.

2. Check that your device is compatible with eSIM technology (check the devices list here).

3. Ensure you have an active internet connection.

If none of these steps resolve the issue, contact us at [email protected].

We’re here to help!