Our offer is designed to match your destination! You can explore all our plans by clicking here. We provide get eSIMs for specific countries, a single plan that covers all of Europe, and even a Global plan that works across America, Europe, Africa, Asia, and Oceania.

Our coverage extends to over 70 countries worldwide, ensuring you're connected wherever you go. Our data packages range from 1GB to 100GB, with plans lasting from 7 to 60 days, so you can choose the option that works best for you. Have a fantastic journey!

You can find your get ID in our app. Log in with the email you used to purchase your get eSIM, go to “My eSIMs”, and tap “View Details” on the eSIM in question—you’ll see your get ID there.

It’s also available in your confirmation email- Look for an email from get eSIM travel with the subject “Install your get eSIM.”- or welcome SMS. It's a 9-digit code that starts with 9. Keep an eye out for these messages, and you'll have your get ID ready to go!

You can find your Order ID easily in two places:

In our app – Go to “My eSIMs”, select the eSIM in question, and tap “View Details”. Your Order ID will be there.

In your email – Check the email with the subject ‘Install your get eSIM’ that we sent after your purchase.

Keep this information handy, and you’ll always have quick access to your Order ID whenever you need it!

Your confirmation email should arrive immediately after your purchase. If you don’t see it in your inbox, check your spam or junk folder—it might have ended up there.

Sender – Look for an email from get eSIM travel

Subject Line – The email is titled “Install your get eSIM”.

You can purchase your eSIM anytime—even months before your trip—so you can take advantage of exclusive promotions! However, we strongly recommend installing and activating your eSIM just a few hours before departure to prevent early data consumption. Make sure you have a stable Wi-Fi connection during setup for a smooth activation process.  

Your eSIM data plan activates immediately upon installation. Once the installation process is complete, your plan is live and ready to use. If you're not at your destination yet, don’t worry- remember to deactivate your plan until you arrive. 

If you are already at your destination, make sure to turn on Data Roaming in your eSIM settings to start using your plan seamlessly. How? Find here!

Absolutely! You can use both your SIM card and get eSIM at the same time. Just indicate your preference for data and/or call line in your device settings. Keep in mind, though, that while you can install multiple eSIMs, only one can be active.  

No, you cannot have two eSIMs active at the same time. While you can install multiple eSIMs on your device, only one can be active at any given moment. This means you can switch between different eSIM profiles but cannot use two simultaneously. Remember to activate the eSIM you intend to use through your device settings.  

Yes, you can use your get eSIM to create a hotspot and share your internet with other devices. While sharing your connection is convenient, please note that network speed may be impacted as it is divided between devices. We always recommend buying an get eSIM for each smartphone.   

No, sharing an eSIM isn’t possible — but you can still stay connected!

Each device needs its own eSIM plan, customized to its specific needs. However, you can use your device’s hotspot feature to share your connection with others or across your devices. For the best experience, we recommend getting an individual get eSIM for each smartphone, so you can enjoy seamless connectivity and flexibility wherever you go!

No, this is a data-only plan. However, with your get eSIM, you can make calls and send messages using internet-based platforms like WhatsApp, FaceTime, Messenger and others.

These apps offer convenient ways to stay connected with your loved ones and colleagues, ensuring that you can communicate seamlessly wherever you are.

Yes, you can use your WhatsApp seamlessly via get network with your personal number. Whether you're sending messages, making calls, or sharing photos and videos, WhatsApp works perfectly fine with your get eSIM. Stay connected with friends and family without any limitations!

The easiest way to check your data usage is through our app. If you haven’t downloaded it yet, get it now here to keep track of your get eSIM in real time! Just log in with the email used for your purchase to sync your get eSIM to the app. If you purchased it directly through the app, you’ll find it under “My eSIMs”.

With the app, you can monitor your data usage anytime and ensure you’re always connected without surprises!

If you run out of data, don’t worry! You can easily top up your get eSIM by visiting this link.

Here’s how it works:

1. Enter your get ID (found in your confirmation email).

2. Select and purchase an add-on.

No installation or activation needed—just toggle Airplane Mode on and off, and your data will activate automatically as soon as your payment is complete.

Stay connected hassle-free!

In case you want to buy data for another country please buy a new eSIM at our store. Happy travels!

When your trip comes to an end, you can easily turn off your get eSIM by following these steps:

iPhone:

Open Settings > Go to Mobile Data > Mobile Data Plans > Select the get eSIM you want to manage > Turn off Data Plan to deactivate it.

Android:

Open Settings > Navigate to Network & Internet (or Connections) > SIM cards & mobile networks > Select the get eSIM you want to manage > Turn off the eSIM to deactivate it.

In case you want to permanently delete the eSIM from your device, just select Delete eSIM on your get eSIM details, depending on your device model.

If you haven’t activated your eSIM yet, consider saving it for future travels or as a backup—it’s a great way to stay prepared for seamless connectivity whenever you need it.

If keeping it isn’t an option, our support team is happy to assist and explore what we can do for you. Simply send an email to [email protected], and we’ll do our best to help you make the most out of your get eSIM experience.

You can install your eSIM manually without needing a QR code. Simply follow our installation guide. This comprehensive guide will walk you through the steps to manually activate your eSIM, ensuring a smooth and hassle-free setup process. You can also check our Troubleshooting section for additional information. Enjoy the convenience of activating your eSIM without a QR code and start experiencing seamless connectivity today!